Return or Exchange Policy

• Any product claims should be reported within 24 hours of delivery of the product.
• In case you want to return the product, you have to provide a valid reason along with an image of the product. Our team will then review your claim and will proceed accordingly.

Exchange conditions & policies

• If the product is not damaged, we will exchange with-in the cost, and fixed amount will be deducted as per the product packing.
• In case of a damaged product, the customer must report the issue to iShopping.pk within 1 hour of delivery or at the time of delivery (for Karachi only).
• If customer has received the wrong product, it will be exchanged if reported within 24 hours of delivery.
• If the product is no longer available for exchange by the vendor, the customer’s payment will be returned to them via refund or reversal method.